Return & Exchange Policy
1. Exchange or Refund
- Products are eligible for exchange only in cases of damage or incorrect items, within 7 days of delivery.
- Wiselife does not offer cash refunds; there is no general refund policy.
- For damage/incorrect items, a replacement will be provided, and the original product must be returned within 7 days.
- In rare cases, if a customer is unsatisfied with the product quality, an exchange or credit voucher may be issued within 7 days of delivery.
- No cash refunds will be provided.
- If a refund is applicable, it will only be issued as a credit voucher.
2. No Return or Exchange After 7 Days
- No return or exchange requests will be accepted after the 7-day period.
- Customers who do not agree to these terms will be charged a ₹220 courier fee.
3. Cash on Delivery (COD) Orders
- Payments made via COD are strictly non-refundable.
